Privacy Policy

This policy explains what personal information eazy data collects, why we collect it, who we share it with, and the choices you have. We handle your data in line with the Nigeria Data Protection Act, 2023 (NDPA).

1. Who is responsible for your data

eazy data, operated by EAZYDATA GLOBAL TECHNOLOGY LTD (“we”, “us”, “our”), is the data controller for the personal information described here. eazy data is a virtual top-up (VTU) service for buying airtime, mobile data, electricity tokens, cable/TV subscriptions and exam PINs, with a wallet, a referral programme and, for approved agents, an earnings and payout programme. For any privacy question or request, contact us at support@eazydata.com.ng.

2. Information we collect

• Account details — your name, phone number, email address and password (stored encrypted). We also store your account role (customer, agent or coordinator), KYC status and, where provided, your general location.
• Transaction data — wallet funding and spending, and the details needed to deliver each purchase: recipient phone numbers and networks for airtime and data; meter numbers for electricity; smartcard/decoder numbers for cable/TV; and exam type and quantity for exam PINs. We also keep the delivered items (such as an electricity token or exam PIN) so you can retrieve them.
• Payment & deposit information — wallet funding is handled by our payment partners (Paystack and OPay). To let you fund your wallet by bank transfer, we create a dedicated deposit account for you and store its account number, bank name and account name, along with a customer reference from the payment provider. We receive confirmation and a reference for each payment; we do not store your full card number, bank login or card PIN.
• Bank & payout details — if you take part in the earnings/referral payout programme, we collect the bank account number, bank name and account name you provide so we can pay out your earnings, together with your payout requests and their status.
• Referral data — your referral code, who referred you, and who you referred, so we can run the referral and commission programme.
• Technical data — information created when you use the app or website, such as device type, app version, IP address, session and approximate log data, used for security and to keep the Service working.

3. How we use your information

• To create and secure your account and log you in.
• To process wallet funding and deposits, and to deliver airtime, data, electricity tokens, cable/TV subscriptions and exam PINs.
• To run the referral programme and to calculate and pay agent and customer earnings.
• To detect, prevent and investigate fraud, abuse and security incidents.
• To provide customer support and respond to your requests.
• To send you service messages (such as transaction results and important notices). We only send marketing messages where allowed, and you can opt out.
• To meet our legal, tax and regulatory obligations.

4. Legal bases

We process your data to perform our contract with you (providing the Service), to meet our legal obligations, for our legitimate interests (such as preventing fraud and improving the Service), and with your consent where required (such as optional marketing).

5. Who we share it with

We do not sell your personal data, and we do not share it for advertising. We share it only as needed to run the Service:

• Payment & deposit providers (Paystack, OPay) — to process wallet funding, create your dedicated deposit account and confirm payments.
• VTU vending partners — to deliver your purchase, we send the details that item needs to our vending provider: for airtime and data, the recipient phone number and network; for electricity, the meter number and amount; for cable/TV, the smartcard/decoder number and plan; and for exam PINs, the exam type and quantity.
• Infrastructure & support providers — trusted services that host our systems and help us operate, under confidentiality obligations.
• Authorities — where we are required by law, or to protect our rights, our users or the public.

6. How we protect your data

We use industry-standard measures to protect your information, including encryption of passwords and sensitive fields, encrypted keys for our payment partners, access controls, and secure connections. No system is perfectly secure, but we work to protect your data and will notify you and the regulator of a breach where the law requires.

7. How long we keep it

We keep your account and transaction records for as long as your account is active and for as long afterwards as we need to meet legal, tax, accounting and fraud-prevention obligations. When data is no longer needed, we delete or anonymise it.

8. Your rights

Under the NDPA you have the right to:

• access the personal data we hold about you and receive a copy;
• correct data that is inaccurate or incomplete;
• request deletion of your data where there is no lawful reason for us to keep it;
• object to or restrict certain processing, and withdraw consent for marketing at any time; and
• lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these, email support@eazydata.com.ng. You can also request account and data deletion by following the steps on our Delete your account page. We may need to verify your identity first, and some data must be retained where the law requires (for example, transaction records for tax and anti-fraud purposes).

9. Children

eazy data is not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has given us data, contact us and we will remove it.

10. Changes to this policy

We may update this policy from time to time. We will change the “Last updated” date above and, for significant changes, notify you in the app.

11. Contact

Questions about your privacy? Email support@eazydata.com.ng. See also our Terms of Service.