Delete your account

This page explains how to request deletion of your eazy data account and the personal data associated with it, what we delete, and what we must keep.

eazy data is operated by EAZYDATA GLOBAL TECHNOLOGY LTD. If you no longer want an eazy data account, you can ask us to delete it and the personal data linked to it by following the steps below.

How to request account deletion

1. From the email address or phone number registered on your account, send a message to support@eazydata.com.ng with the subject “Delete my account”.
2. Include the name and phone number or email on the account so we can locate it.
3. We will verify that the request comes from the account owner, then process the deletion.

We action verified requests within 30 days and email you to confirm once your account has been deleted. If your wallet or earnings balance holds funds, please withdraw them before requesting deletion, as deletion is permanent.

What we delete

When your account is deleted, we remove the personal data we hold about you, including:

• your profile details — name, email address and phone number;
• your login credentials;
• your saved bank and payout details;
• your dedicated deposit-account details; and
• your referral information.

What we keep, and for how long

Some records must be retained after your account is deleted to meet legal, tax, accounting and anti-fraud obligations under Nigerian law. In particular, transaction records (such as wallet funding and purchases) may be kept for up to 7 years, in a restricted form, after which they are deleted or anonymised. We do not use retained records for any purpose other than meeting these obligations.

Need help?

If you have any trouble with your request, email support@eazydata.com.ng. See also our Privacy Policy for how we handle your data.